Understanding dashboard key performance indicators
The Ordertracker dashboard is centralized, whether you use the REST API, the JS widget, or the Shopify app, all of your shipments and analytics are available from the same area.
Analytics
- Name
Shipments volume- Type
- Description
Your shipments volume over time.
- Name
Status distribution- Type
- Description
The status distribution of your shipments (unknown, transit, delivered, incident).
- Name
Delivery time distribution- Type
- Description
The delivery time distribution of your shipments (1-3 days, 4-7 days, 8-11 days, etc).
- Name
Average delivery time- Type
- Description
Your average delivery time calculated from your shipment history.
Shipment visibility
- Name
Shipments- Type
- Description
A list of your shipments, including their tracking number, status, etc.
- Name
Incident filters- Type
- Description
A set of filters to include only problematic deliveries such as delayed or returned shipments.
- Name
Data export- Type
- Description
An export option to CSV or JSON.